Customer Service

At Sew To Speak we take your privacy seriously. Any information we obtain will be held in the utmost confidence. We will not share, sell, lend or trade any of your information for any reason. All information collected will be used for processing transactions or direct contact from us to you.

Security:

We want you to have the best online shopping experience possible. Our shoppe is equipped with all measures necessary to protect against the loss, misuse or alteration of you personal information. We do not store any financial information such as credit card numbers of personal information such as social security or telephone numbers on our site.

Return policy:

Please select your fabric carefully since On-line items are non-refundable. If we have made a mistake with your order please contact us and we will make every effort to make it right. Please do not return any items unless you have contacted us first. Fabric must be uncut and unwashed.

Shipping:

Pickup opion: If you are local or will be in or near Columbus you can always choose "pickup" and we will email you when your fabrics are cut and ready for you to pick up, usually within 1-2 days depending on the day and time you place your order.

Domestic Priority Shipping via USPS:
$0 - 40 spent = $5 shipping
$40.01 - 80 spent = $8 shipping
$80.01 - 120 = $11 shipping
120.01 - 200 = 15.00
200 + = $20

International Shipping to Canada and Mexico (USPS Priority Flat Rate)
$0.01 - 40.00 spent  = $11.95 flat rate shipping
all purchases $40.01 and up = $27.95 flat rate shipping

International Shipping to the rest of the Word
$0.01 - 40.00 spent  = $13.95 for flat rate shipping
all purchases $40.01 and up = $45.50 flat rate shipping

All shipping rates in US Dollars.